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Our booking conditions
General terms and conditions, payment and cancellation conditions
- Our terms and conditions apply
- Our prices
- You can cancel free of charge up to 14 days before arrival.
After this period, the cancellation fee is 80% of the room price. The same applies to no-shows.
- The reservation must be secured by credit card at the time of booking. The card will not be charged during the booking process.
Alternatively, to secure the reservation, 100% of the total amount must be paid as a deposit 14 days prior to arrival. For this purpose, we will send you a deposit request with account details and a payment link by email.
- The health resort of Rathen charges a tourism tax per person per night. The exact amount will be calculated at check-in when the guest card is issued. You will find the amount of the levy on our price overview.
Check-In / Check-Out / Breakfast
Arrival & Departure
- Check-In from 15 - 20 o'clock
- Check-Out until 11 a.m.
- daily from 8 - 10 a.m.